FAQs

 

Where Are You Located?

We Have 2 Bay Area Locations and 1 Las Vegas Location

 

Fresh Society Valley Fair Mall

2855 Stevens Creek Blvd #2513
Santa Clara, CA 95050
(408) 984 - 3774

 

Fresh Society Oakridge Mall

925 Blossom Hill Rd Unit #1457
San Jose, CA 95123
(408) 578 - 3774

 

Fresh Society Fashion Show Mall

3200 S Las Vegas Blvd Ste #2720
Las Vegas, NV 89109
(725) 239 - 1633

 

 

Do you offer Returns?

We do not accept any returns or exchanges, All Sales are Final. Please make sure to double check your orders before placing them. Always double check your Size, Color, Quantity, etc.

 

Why was my order canceled?

There are several reasons for an order being canceled.  We will contact you if your order cannot be fulfilled. Please note that we reserve the right to refuse or cancel any order, for any reason, at our sole discretion.

 

How long will it take for my order to arrive?

Most orders will be prepared and shipped out within (1-3) business days after your place it. When it gets shipped out you will receive and email with shipping details.  We ship most of our orders via USPS priority mail. Domestic U.S. Customers typically receive their purchases within 3-5 business days. International customers usually receive their purchases within 7-10 business days.

 

Do I have to pay sales tax?

All California residents ordering Online must pay applicable Sales Tax. If you are purchasing online from outside of California, you are not subject to sales tax. You only pay the listed price for the item, plus shipping. If you are an international customer, you may be subject to additional fees, such as customs and duties, when your item arrives in your country. These fees are typically determined by your country’s receiving agencies are we have no control of such fees. 

 

What is Consignment?

Consignment are all hype products like Supreme, BAPE, Anti Social Social Club, Yeezys, Jordans, etc., and many more products like such. With these products, when we say "consignment", it means that these products are brought in by our customers (Consigners) and legit checked. The Consigner sets the price they desire and we take a percentage from that price. 

 

Are your consignment items new or used?

All of our consignment items are brand new (Deadstock). We do not sell anything worn or used. 

 

Are your consignment products real?

Yes, Fresh Society only sells products that are 100% Authentic. We go through varies legit checks to make sure that we are selling authentic and legit products. Rest assured your item is legit when you're shopping with us. 

 

If you have any questions or concerns please email us at info@freshsociety.co